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Empowering Library Staff to Meet the Needs of the Spanish Speaking Community

February 22nd, 2011

THE ILLINOIS STATE LIBRARY

Diversity Program Presents

“Empowering Library Staff to Meet the Needs of the Spanish Speaking Community”

DATE: March 24, 2011
TIME: 10:00 a.m. – 3:00 p.m.
PLACE: Lewis & Clark Library System
6725 Goshen Road, Edwardsville, IL
618-656-3215

Registration is free at L2 https://www.librarylearning.info

PRESENTERS:

Ms. Vandella Brown, Manager, Illinois State Library Diversity Program
Ms. Cheryl Goza Smith, Library Specialist, Illinois State Library Diversity Program
Mr. Jay Hildago, M.A.PSA, Dept of Health & Family Services, Bureau of Customer & Provider Assistance

DESCRIPTION

This workshop is for all library staff. Participants will:

· Learn about the challenges and benefits of reaching out to serve the Spanish speaking community and increasing their access to public library computers and resources. There will be a presentation about Hispanic/Latino culture, behavior and values; how we learn about the culture; and how that culture impacts our behaviors and perceptions.

· Learn the differences and strengths in communication styles of the Spanish speaking community. Learn how to build strong community partnerships and collaborate with the Spanish speaking community to increase their access to public library computers and resources.

· Learn techniques for reaching out and marketing the public library and their resources to the Spanish-speaking community. Develop an action plan for reaching out to the Spanish-speaking community.


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